Contact Us
We'd Love to Hear From You
Whether you have questions about our jewelry, need assistance with your order, or are looking for a meaningful piece for a special occasion, our team is here to help.
At every step of your journey, we are committed to providing thoughtful service and a personalized shopping experience.
Customer Support
Email:
export@royalbrandgems.com
sales@royalbrandgems.com
support@royalbrandgems.com
Business Hours:
Monday – Friday
9:00 AM – 6:00 PM (GMT+8)
We aim to respond to all inquiries within 24–48 business hours.
Wholesale & Business Inquiries
For wholesale opportunities, collaborations, media requests, or partnership inquiries, please contact:
Email:
export@royalbrandgems.com
sales@royalbrandgems.com
support@royalbrandgems.com
Custom Jewelry Consultation
Looking for something truly special?
We offer personalized consultations for selected jade and pearl jewelry pieces. Whether you are searching for a meaningful gift, commemorating an important milestone, or building your personal collection, we would be delighted to assist you.
Please include the following information in your inquiry:
• Preferred jewelry type
• Gemstone or pearl preferences
• Budget range
• Any specific requirements or inspirations
Frequently Asked Questions
★Do you ship internationally?
Yes, we proudly offer worldwide shipping.
★Are your gemstones and pearls natural?
We specialize in natural jadeite jade and genuine cultured pearls, carefully selected for their beauty and quality.
★Can I request additional photos or videos?
Absolutely. We understand that fine jewelry is a meaningful purchase and are happy to provide additional images or videos whenever possible.
★Do you offer gift services?
Yes. Selected items can be prepared as gifts upon request.
Thank You
Thank you for visiting our store.
From the mine and the ocean to timeless jewelry creations, we are honored to share these treasures with customers around the world.
Your journey to discovering meaningful jewelry begins here.
✅ Company Information
Company Name: Royalbrandgems Jewelry Limited
Location: Guangzhou / China
Email:
export@royalbrandgems.com
sales@royalbrandgems.com
support@royalbrandgems.com
✅ Response Guarantee
We reply to all inquiries within 24 business hours.
✅ Secure Shopping Notice
Your information is protected and will never be shared with third parties.